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Communication via the Social Network of the Tourism Authority of Thailand
Journal
University of the Thai Chamber of Commerce Journal
Publisher(s)
Chulalongkorn University Printing House
University of the Thai Chamber of Commerce
Date Issued
2013
Author(s)
Other Contributor(s)
University of the Thai Chamber of Commerce. Journal Editorial Office
Abstract
This study aimed to explore communicative patterns and techniques used on the social media fan page of the Tourism Authority of Thailand (TAT). This study analyzed contents, formats, and the communication method employed on www.facebook.com/ AmazingThailand in June and December 2011 in order to represent low and high seasons, respectively. The results were categorized into four groups based on events/ activities, games, trivial conversations for relationship building, and information on tourist attractions. TAT used informal communication via conversations, among which the favorite subject matters were greetings and admiration for TAT events and activities. The study also found that TAT Facebook fan page played an important role as a non-formal marketing communication tool.
Subject(s)
ISSN
0125-2437
Access Rights
public
Rights
This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner.
Rights Holder(s)
University of the Thai Chamber of Commerce
Bibliographic Citation
Tranakjit Yutyunyong (2013) Communication via the Social Network of the Tourism Authority of Thailand. University of the Thai Chamber of Commerce Journal Vol.33 No.4.
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