Knowledge Management Outcomes of Bank Branches in Thailand

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University of the Thai Chamber of Commerce. Journal Editorial Office
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Chulalongkorn University Printing House
University of the Thai Chamber of Commerce
Date Issued
2009
ISSN
0125-2437
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Text::Journal::Journal article
Abstract
The purpose of this research was to study the knowledge management outcomes atbank branch level. Knowledge management outcomes are also known as theorganizational performance resulting from knowledge management efforts. In addition,there are four other major factors affecting knowledge management: informationtechnology support, social networking, internal communications and teamworking. Theresearch findings showed that knowledge management outcomes were positivelyinfluenced by these four factors. In addition, internal communication and socialnetworking indicated the highest influence on knowledge management outcomes.
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University of the Thai Chamber of Commerce Journal
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This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner.
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University of the Thai Chamber of Commerce
Bibliographic Citation
Chanin Yoopetch (2009) Knowledge Management Outcomes of Bank Branches in Thailand. University of the Thai Chamber of Commerce Journal Vol.29 No.2.
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