JEO: Conference Papers
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- PublicationA Study on ERP System Accertance Based on Technology Acceptance Model(University of the Thai Chamber of Commerce, 2007)
43 109 - PublicationCapacity Reservation Policy for Priority Orders in Multiple Supply Plants(University of the Thai Chamber of Commerce, 2007)Chuang, Pao-TiaoThis paper proposes an algorithm for selecting optimal capacity reservation policy for priority orders in multiple supply plants environment. The proposed approach, first, consolidates the available-to-promise (ATP) from each of the supply plants into cumulated ATP. Then, the capacity reservation policy is considered before the order dispatching is performed. The rate of tardiness for each order and the total revenue generated from order dispatching under various capacity policies are compared, respectively, based on which the optimal capacity reservation policy is selected. Results show that the more the capacity reservation, the higher rate of tardiness for the order with lower value but arriving earlier is. On the contrary, the rate of tardiness for the order with higher value but arriving later is lower. In addition, when the percentage of capacity reservation is increased, the total revenue generated from order dispatching is decreased gradually. This trend is continued until the percentage of capacity reservation is increased to a certain level (turning point). After the turning point, the total revenue is increased in an ascending trend. Thus, the optimal capacity reservation policy can be achieved by finding this turning point. Finally, a numerical example regarding an example with three supply plants to provide capacity for two distinct customer orders is simulated to show the proposed approach. Some managerial implications are provided.
3 54 - PublicationDeveloping a Sustainable Supply Chain Management Framework(University of the Thai Chamber of Commerce, 2007)
12 101 - PublicationReducing Transportation Cost in Raw Milk Collection Using GIS ApplicationA Milk Collection Center (MCC) is a facility forcollecting raw milk supplied by a dairy farmer based onthe demand of a milk manufacturer. Raw milk of eachMCC is supplied from the dairy farm where is locatedwithin 20 kilometers length from the MCC. Raw milkcollection is one of logistics activities. A reduction in thecost of collecting raw milk is one of the goals ofeffectively managing raw milk supply chain. Somefarmers presently self-deliver raw milk to MCC. In thissituation, therefore, the transportation cost is increased assupply chain management view point.This research aims to reduce transportation cost ofcollecting raw milk paid by dairy farmer. GeographicInformation System (GIS) is used to input, store, retrieve,manipulate, analyze and output geographically referenceddata in order to support decision making. GIS database isconstructed to store input data such as road network, roadsection’s lengths, farm locations, raw milk quantity ofeach farm and other relevant data. Then, GIS software isused to determine the routing networks of raw milkcollection from dairy farms to MCC.The results showed that the total distance of all routes inthe network was reduced by 54.8 % and transportationcost was reduced by 37.9 %.
9 55 - PublicationIncreasing Customer Satisfaction Through the Integration of Customer &Commercial Logistics Processes(University of the Thai Chamber of Commerce, 2007)
; ; Dupont, LionelCustomers are more and more demanding regardingfirms’ services or products. In today’s highly competitivebusiness environment, they need to go beyond orderqualifiers such as price, delivery lead time and productquality, to develop order winners that are related tocustomer service. This can be achieved by developing andmonitoring the performance of the "Customer andCommercial Logistics (C2L)" processes. C2L includes allthe processes involved in managing customerrelationships and flow of orders. We focus on the OrderManagement activity, which probably constitutes themain component of C2L. The first part of this paper willdiscuss it and present the issue of its integration in theOrder Fulfilment Process (OFP). In order to enhance theaccuracy of order promising and the reliability of orderfulfilment, the advanced ATP (AATP) function hasincreasingly attracted the attention of the supply chainmanagement research community. The interactionbetween entities is crucial to the success of the OFP. Theaim of this paper is to present a methodology, based onexisting research, to manage bulk orders. This preliminaryresearch should lead to the development of a specificAATP based on a multi-criteria analysis.17 87