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Title: Enterprise Systems Implementation: Managing Project and Post Project Stage - Case Study in an Indonesian Company
Authors: Govindaraju, Rajesri 
Bruijn, Erik-Joost de 
Fisscher, Olaf M. 
Issue Date: 2007
Publisher: University of the Thai Chamber of Commerce
Source: Rajesri Govindaraju, Erik-Joost de Bruijn, Olaf M. Fisscher (2007) Enterprise Systems Implementation: Managing Project and Post Project Stage - Case Study in an Indonesian Company.
Conference: Proceedings of the 2nd International Conference on Operations and Supply Chain Management 
Abstract: The research reported in this paper aims to get a betterunderstanding of how the implementation process ofenterprise systems (ES) can be managed, by studying theprocess from an organisational perspective. A review ofthe literature on previous research in ES implementationhas been carried out and the state of the art of ESimplementation research is defined. Using several body ofliterature, an organisational view on ES implementation isdescribed, explaining that ES implementation involveschallenges from triple domain, namely technologicalchallenge, business process related challenge, andorganisational challenge. Based on the defined state of theart and the organisational view on ES implementationdeveloped in this research, a research framework ispresented, addressing the project as well as the postprojectstage, and a number of essential issues within thestages. System alignment, knowledge acquisition, changemobilisation are the essntial issues to be studied in theproject stage while institutionalisation effort andcontinuous improvement facilitation are to be studied inthe post-project stage. Case studies in Indonesiancompanies are used to explain the framework.
Rights: This work is protected by copyright. Reproduction or distribution of the work in any format is prohibited without written permission of the copyright owner.
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